This Cookie Policy explains how Apperley Holdings Ltd. trading as TrackQUAL ("TrackQUAL", "we", "us" or "our") uses cookies and similar technologies on our websites, public resources, documentation pages, login and signup pages, and certain parts of the TrackQUAL service.
This Cookie Policy should be read together with our Privacy Policy and, where applicable, our Terms and Conditions.
1. What are cookies?
This section explains what cookies are in plain English.
Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember choices you have made, improve security, and help website owners understand how their sites are used.
We may also use similar technologies that store or read information on your device for related purposes. In this policy, we refer to these technologies together as "cookies".
2. How TrackQUAL uses cookies
This section explains the main reasons we use cookies.
TrackQUAL uses cookies and similar technologies for the following purposes:
- to make our website and service work properly;
- to remember language and localisation preferences;
- to support secure sign-in and tenant access;
- to manage cookie consent choices on brochure pages;
- to enable and manage analytics on public pages where consent is given; and
- to support account security features such as two-factor authentication during sign-in.
3. Categories of cookies we use
This section groups our cookies into practical categories.
3.1 Strictly necessary cookies
These cookies are required for core functionality, security, routing, authentication, and service delivery. The website or service may not work properly without them.
These may include cookies used to:
- maintain a signed-in session;
- remember the currently active tenant context;
- support secure two-factor authentication during login;
- store language routing preferences; and
- apply security-related functionality and request handling.
3.2 Preference cookies
These cookies help us remember choices you make, such as language preferences and cookie consent selections, so you do not have to set them again on every visit.
3.3 Analytics cookies
These cookies help us understand how visitors use our public brochure pages and documentation pages, so we can improve content, navigation, and site performance.
At present, analytics on public pages are managed through Google Tag Manager, and GTM currently contains a Google tag and a Metricool tag. Additional tags may be added in future.
Analytics cookies are only intended to be enabled where the relevant consent has been given through our cookie banner or cookie settings tools.
4. Cookies and similar technologies currently identified in the codebase
This section lists the cookies and cookie-like behaviours we could identify from the current implementation.
| Name | Type | Purpose | Where used | Typical duration |
|---|---|---|---|---|
tq_cookie_consent_v1 |
Preference / consent | Stores a visitor's analytics cookie preference on brochure pages | Public brochure pages | Up to 1 year |
NEXT_LOCALE |
Preference | Stores the current locale / language preference used for route localisation | Public and service routing | Up to 1 year |
app_locale |
Preference | Stores the current locale / language preference as a fallback locale cookie | Public and service routing | Up to 1 year |
trackqual_session |
Strictly necessary / authentication | Maintains a signed-in user session | Authenticated parts of the TrackQUAL platform | Up to 7 days, unless cleared earlier |
trackqual_active_tenant |
Strictly necessary / application context | Stores the active tenant context for authorised users where relevant | Authenticated parts of the TrackQUAL platform | Session or until changed/cleared |
trackqual_2fa_challenge |
Strictly necessary / security | Supports the temporary two-factor authentication challenge flow during sign-in | Authentication flow | Short-lived / expires automatically |
5. Public analytics, GTM, and tags
This section explains the current public-page analytics setup.
TrackQUAL currently loads Google Tag Manager on public page layouts where the relevant public navigation or public header components are used and where a GTM container ID has been configured.
Based on the current codebase, GTM appears to be implemented across brochure-style public pages, legal pages, and certain public authentication-related pages, rather than as a single site-wide implementation across every part of the authenticated platform.
TrackQUAL currently uses GTM to support a Google tag and a Metricool tag. Additional tags may be added in future.
Our public cookie consent controls are designed so that analytics storage is denied by default unless the visitor accepts analytics cookies.
6. Logged-in service cookies
This section explains cookies used in the actual TrackQUAL platform after sign-in.
When you use logged-in areas of TrackQUAL, we use strictly necessary cookies to support essential service functionality. These include cookies used for:
- secure authentication and session continuity;
- tenant-aware access and account context;
- language and locale handling; and
- temporary security workflows such as two-factor authentication.
These cookies are necessary for the platform to operate securely and correctly and cannot be turned off through the public cookie banner.
7. Third party services that may set or receive cookie-related data
This section explains third party involvement.
Depending on how you use TrackQUAL and whether analytics is enabled, cookies or related identifiers may be set, read, or supported by third party services such as:
- Google Tag Manager;
- Google tag / Google analytics-related services;
- Metricool; and
- other tags or analytics tools added through GTM from time to time.
Where such third party tools are active, those providers may process information in accordance with their own privacy and cookie documentation.
8. How to manage your cookie choices
This section tells users how to control cookies.
You can manage your public-page cookie preferences using our cookie banner and cookie settings controls. Essential cookies remain active because they are required for core functionality and security.
You can also control or delete cookies through your browser settings. Most browsers allow you to:
- view cookies stored on your device;
- delete existing cookies;
- block cookies from particular websites; or
- block all cookies entirely.
Please note that blocking or disabling strictly necessary cookies may prevent parts of the website or service from functioning correctly.
9. Changes to this Cookie Policy
This section explains that the policy may change.
We may update this Cookie Policy from time to time to reflect changes to our website, platform, legal obligations, or the technologies we use. When we do, we will publish the updated version on this page and update the revision date above.
10. Contact us
If you have any questions about this Cookie Policy or our use of cookies, please contact:
Apperley Holdings Ltd. trading as TrackQUAL
Company number: 15798690
Burcombe Road, Chalford, GL6 8BH
Email: info@trackqual.com
Telephone: 01453 374453