Resources
Blog
Product updates, best practices and practical tips for returns and repair operations.
27 Oct 2026
Why RMA on email and spreadsheets breaks (and what good looks like)
Shared inboxes and spreadsheets feel flexible for RMA until serials go missing, approvals vanish, and the warehouse has no context. What breaks, what good looks like, and when to move to a structured returns workflow.
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22 Sept 2026
The Complete RMA Process Guide for Manufacturers (2026)
A practical RMA process for product manufacturers: intake, entitlement, serial checks, disposition, metrics, and a checklist for auditing email-and-spreadsheet returns.
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24 Mar 2026
RMA Meaning: What Is an RMA and Why Does It Matter?
Learn the meaning of RMA, what Return Merchandise Authorisation is, how the RMA process works, what an RMA number does, and why businesses use RMA software like TrackQUAL.
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11 Mar 2026