Pricing built for growth
Start with a 30-day free trial. Repairs are included in every plan, so you only choose the tier that fits how your team works.
Starter
Leave email and spreadsheet RMA behind, for a single ops team.
£496
/mo
Includes:
- Core returns and approvals
- Customer portal (TrackQUAL branded)
- Workflow controls
- Repairs included
- 30-day free trial
Up to 35 team users and 25 customer users
Growth
Your daily-driver aftersales system of record.
£899
/mo
Everything in Starter, plus:
- Your branding on the customer portal
- Higher user and customer caps
- Repairs included
- 30-day free trial
Up to 75 team users and 100 customer users
Pro
Multi-customer operations with Customer Support Partners.
£1,299
/mo
Everything in Growth, plus:
- Higher volume caps
- Customer Support Partners: raise and inspect returns for the customers you attribute to them
- Run many customers from one team
- Guided onboarding kickoff
- Repairs included
- 30-day free trial
Up to 150 team users and 300 customer users
Enterprise
White-label and multi-brand platform deals.
From
£3,500
/mo, then talk to us
Everything in Pro, plus:
- Partner and branded workspaces
- White-label subdomain
- Bespoke limits and managed set-up
- Dedicated onboarding manager
- Supplier recovery, when commercially offered
- Invoicing and data residency, available under contract
Bespoke limits agreed with you
Repairs included in every plan.
Add-ons and overages
Keep your plan lean, then add capacity or AI translation as adoption grows.
AI auto-translation (monthly fee plus usage)
From GBP 32/mo + usage
10 additional customer users
From GBP 2/block/mo
Additional users
From GBP 12/user/mo
Additional storage (15GB units)
From GBP 3/unit/mo
Integrations
ERP and stock sync (for example Unleashed) is coming soon. Tell us which systems you run and we will keep you posted.
See modules and roadmapCompare plans
The Returns plan, side by side. Limits shown are included in each plan.
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Core returns and approvals | Included | Included | Included | Included |
| Customer portal | TrackQUAL branded | Your branding | Your branding | White-label |
| Workflow controls | Included | Included | Included | Included |
| Repairs | Included | Included | Included | Included |
| Team users included | 35 | 75 | 150 | Bespoke |
| Customer users included | 25 | 100 | 300 | Bespoke |
| Return item forms | 1 | 5 | 15 | Bespoke |
| Customer Support PartnersRaise and inspect returns for attributed customers | Not included | Not included | Included | Included |
| Onboarding | Self-serve | Self-serve | Guided kickoff | Dedicated manager |
| Partner and branded workspaces | Not included | Not included | Not included | Included |
| White-label subdomain | Not included | Not included | Not included | Included |
| AI auto-translation | Add-on | Add-on | Add-on | Add-on |
| Invoicing and data residency | Not included | Not included | Not included | Under contract |
| 30-day free trial | Included | Included | Included | Talk to us |